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Access the CM Care Record
Read our guidance on accessing the CM Care Record.
Support resources
The latest update of the CM Care Record, known as Version 4, will introduce a more user-friendly interface, providing improved navigation, enhanced accessibility and better overall performance.
Below you will find useful resources and guidance to help you become familiar with the new-look CM Care Record interface and features. These materials will help enable a smooth transition for existing users and will help anyone new navigate the CM Care Record effectively.
To find out if your organisation has access to the CM Care Record, please read our guidance on accessing the CM Care Record.
Quick start guide
This user guide provides a visual overview of the updated interface and highlights the key changes, helping you get started quickly and find the information you need.
Introductory overview presentation
Introductory overview of the new look CM Care Record
An introductory overview showcasing the key improvements and functionality, with visual screenshots.
Stakeholder briefing for eXchange/Share2Care users
Briefing document for users of the eXchange/Share2Care care record platform - introducing the CM Care Record and supporting guidance. Please note: where eXchange/Share2Care is available, this is accessed from within the Electronic Patient Record (EPR) system or desktop icon.
Stakeholder briefing for eXchange/Share2Care users
Primary care navigation guide for eXchange/Share2Care users
This guide provides an overview of how primary care patient information is displayed and accessed within the CM Care Record when navigating from the eXchange/Share2Care platform. Please note: where eXchange/Share2Care is available, this is accessed from within the Electronic Patient Record (EPR) system or desktop icon.
Clinical issues reference guide
All CM Care Record users are asked to read the Clinical Issues Reference Guide ahead of using the platform to ensure safe and effective use.
Clinical issues reference guide
Join a virtual guided tour
Register to attend a virtual guided tour. These sessions provide an opportunity to see a demo of the latest version of the CM Care Record and ask any questions.