Accessing the CM Care Record

The CM Care Record is accessed through a system called CareCentric, provided by Graphnet.

If your organisation can view the CM Care Record (see the Data Visibility Guide), you will access it in one of the following ways:

Either directly through your existing clinical or care system, or

Via the Graphnet Shared Record Portal, using a supplied username and password.

Please note that within some clinical or care systems, the CM Care Record may be referenced as the Shared Care Record, Graphnet Shared Record, Graphnet Portal or CareCentric Portal.

CM Care Record user guides and resources are available to help you get started.

Requesting access

If your organisation is able to view the CM Care Record (see the Data Visibility Guide) but you are unable to access it through your existing clinical or care system, please contact your IT Service Desk for support.

Role-Based Access Control (RBAC)

Access to the CM Care Record is governed by Role-Based Access Control (RBAC), as defined by each participating organisation. This means that your level of access within the CM Care Record reflects the information you are authorised to view within your own organisation.

This approach ensures that professionals can only access information that is relevant to their role, supporting safe, effective and secure use of the record. All access to the CM Care Record is fully logged and audited.

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