Get in touch

Technical and data issues 

If you are a health or care professional and experience any technical issues when accessing or using the CM Care Record, or if you notice any problems with the information displayed, please contact your organisation’s IT Service Desk in the usual way. They will advise on next steps and escalate the issue where appropriate. 

If you work for one of the following organisations, please contact the CM Care Record Programme Team directly using our general enquiries form: 

  • Change Grow Live 

  • City Health Care Partnership 

  • St Helens Council 

Information governance (IG) enquiries 

For further information about how your data is protected and used, please read our Shared Care Record Privacy Notice

General enquiries and feedback  

For general enquiries about the CM Care Record and the planned update, please contact the CM Care Record Programme Team. For access enquiries and technical support, please contact your IT Service Desk.